Disclaimer & Notice

1. Business Identification

This website and the support services described on it are operated by:

BookUsNerds
7579 Poinsettia Dr
Sacramento, CA 95829
United States
Email: support@bookusnerds.com
Phone: (844) 555-0100
Website: bookusnerds.com

2. Independent Service Provider

BookUsNerds is an independent provider of technical support, troubleshooting, and device configuration services. We are not affiliated with, endorsed by, or sponsored by any device manufacturer, software publisher, or third-party brand. Any third-party brand names, product names, logos, or trademarks that appear on this website are the property of their respective owners and are used solely to describe the categories of devices our specialists support — their appearance does not imply any partnership, authorization, or relationship.

For a complete affiliation disclaimer, see Terms & Conditions, Section 2. For hardware defects, warranty claims, or manufacturer-specific product issues, please contact the original device manufacturer directly.

3. Service Scope

BookUsNerds provides independent technical assistance, troubleshooting guidance, software setup, networking support, smart device configuration, and general technology consulting services delivered on-site or by phone. We do not manufacture hardware, sell OEM products, provide manufacturer warranty services, or represent any device manufacturer, and we do not use remote-access software on customer devices.

4. No Guarantee of Resolution

While our specialists make reasonable efforts to diagnose and resolve technical issues, BookUsNerds does not guarantee that every problem can be fully resolved. Resolution may depend on hardware condition, device age, internet connectivity, manufacturer restrictions, software compatibility, and third-party service availability. Refunds in the event of a non-resolution are governed by our Refund Policy, including the No-Fix, No-Fee commitment.

5. Third-Party Services & External Links

Our website or services may reference third-party tools, platforms, software, or websites. BookUsNerds is not responsible for the availability, accuracy, policies, or performance of any third-party services or external websites.

6. Limitation of Liability

The full limitation of liability that applies to our website and services, including the liability cap, carve-outs for gross negligence and personal injury, and the protections that cannot be waived under California consumer-protection law, is set out in Terms & Conditions, Section 8 and is incorporated here by reference. All services are otherwise provided on an “AS IS” and “AS AVAILABLE” basis except as expressly stated in our Refund Policy or required by applicable law.

7. Governing Law

This Disclaimer is governed by the laws of the State of California. Venue and dispute-resolution terms (including the “no mandatory arbitration” commitment) are set out in Terms & Conditions, Section 14.

8. Contact

For questions regarding this Disclaimer, please use the contact information in Section 1 above.